Showing posts with label disc for sales. Show all posts
Showing posts with label disc for sales. Show all posts

Wednesday, May 27, 2015

Free Webinar: Everything DiSC Sales: Changing The Way You Sell

Your current sales model may be missing a key ingredient: Your Customers. 

You've armed your sales and customer service representatives with detailed product information and your sales process includes clear instructions on how to ask for the business. BUT, have you taught them HOW to tailor their conversations to really connect with the customer?

Join us to learn how Everything DiSC® Sales can help you make better customer relationships and sell more.

After attending our webinar, you will be able to:
  • Understand opportunities in the new world
  • Discuss why sales process is not enough
  • Identify your selling style
  • Identify your customers' buying styles
  • Implement strategies for adjusting your selling style to connect with customers and sell more 
Can't make it?

Let us know at learn@corexcel.com if you can't make it but are interested in receiving a copy of the recorded webinar. We can also present the webinar specifically for you and your group! 


Want to attend the next free webinar? 


Don't forget to sign up to receive our email blasts. We're holding these webinars once a month on topics like teamwork, management, communication, leadership, and much more! 


Request a Free Demo!


Request a free, online showcase of any or all products or courses you may be interested in today! 


"Everything DiSC" is a registered trademark of Inscape Publishing, Inc.



Monday, April 06, 2015

Everything DiSC Product Showcase Webinars

We are now offering free, personal tours of our Everything DiSC profiles including:


Get an insider's look at the newest research-validated online assessments available. Using the DiSC theory, the Everything DiSC profiles and training materials have helped thousands of organizations improve their communication, productivity and sales.

We'll provide you (and your group) with a customized virtual tour of any or all of our Everything DiSC profiles, group reports, supplemental reports and/or facilitation materials. It's the perfect way to discover the right solutions for your organization.

Request your webinar online anytime or by phone at 1-888-658-6641.

They are free and personalized to what you need! Request one today!

Related Links:
Everything DiSC Research Report

"Everything DiSC", "Everything DiSC Workplace", "Everything DiSC Work of Leaders", and "Everything DiSC 363" are registered trademarks of Inscape Publishing, Inc.

Corexcel is proud to be an Authorized Partner of The Five Behaviors of a Cohesive Team. This program is based on the best-selling book "The Five Dysfunctions of a Team" by Patrick Lencioni.

Wednesday, July 10, 2013

Social Media, Customer Service and the New Salesperson

Social Media, Customer Service and the New Salesperson

I attended a webinar today that focused on, you guessed it, sales! We talked about identifying prospects, working with new customers and how social media has changed the way we sell.

80% of global consumers research
products online before buying in stores.
Think about it. Say you want to buy a brand new 50 inch TV for above your fireplace (recommendations welcome!). It's not very likely that you'll drive from store to store looking for TV's. First, you'll visit Facebook; ask your friends for their help. You'll do a search using Google or Bing to do some research on specials, coupons, brands and customer reviews. THEN you'll head to the local stores to see what they have in stock.

Back in the day, salespeople played a different role in the buying process than they do now, and in return they are looked at differently. Many times, especially in smaller transactional type sales, salespeople are now seen as the final step in the transaction practice rather than the very first.

Salespeople are the confirmation buyers need that they are making the right purchase.

Sure, we'll chat online with a representative or ask the salesperson for help, but now salespeople have to focus more on customer service than simply product information.
Image credit: Steve Patrizi,
Head of Parner Marketing at Pinterest

And here's why.

The customer has most likely done their research prior to engaging with the salesperson. The customer knows what they want. They'll walk into a store to look at the TV's in person and finalize the details, but they have a few products specifically in mind.

While years past, the customers’ questions may have been:
  • What kind of TV would you recommend? 
  • What kind of promotions are you currently running? 
  • What's the difference between X and Y? 
The customers are now asking:
  • Will you honor the 20% off coupon I found online 
  • Do I need a new HD cable or can I use my old one? 
  • I saw your competitor has this TV for less. Do you price match? 
New Salesperson's Role in Customer Service

When customers are finally ready to engage with a salesperson they are armed with:
  1. Information - They know about your product and pricing. They may even know who you are after checking your LinkedIn profile. 
  2. Opinions - They may have been referred to your company by friends or have read reviews on the products or services.
  3. Your competitors' information - They know where they can find the same product elsewhere and they may have already talked to them. 
This changes everything. Now it's all about customer service. The new salesperson knows that their customers may already be further along in the sales process when they contact them, and they are prepared.

Customer service affects everything we do. If you and a competitor are providing the same product at the same price, how you handle your potential customers may be the only thing that gets you the sale or gets in the way of a sale.

So, How Do We Deal?

Sales is not only about being able to think on your feet, but it is also about being flexible and accommodating to your customers' needs. The Everything DiSC® for Sales profile is just what you need in order to:
  1. Understand your selling style
  2. Quickly identify the buying styles of customers 
  3. Adapt your selling style to meet their needs 
Because of social media, the new salesperson needs to be able to jump into the sales process halfway through, and again, make a first impression after the customer may have already developed one for them.

Everything DiSC for Sales is ideal for any sales team looking to make long lasting relationships with potential and current customers. Each Everything DiSC for Sales online profile comes with unlimited, complimentary Customer Interaction Maps that will help the sales team develop quick, effective guides to working with customers in just a few minutes. Perfect for before conference calls, webinars or while they are on hold waiting to speak to someone.

The goal here is being able to make connections with potential customers and prove them right (or wrong) about your products and services!

Wednesday, January 16, 2013

Everything DiSC® Group Reports & Follow-Up Tools - Free Everything DiSC Sales Customer Interaction Map


At a Glance
Each Everything DiSC® Sales Profile comes with unlimited access to free Everything DiSC Customer Interaction Maps, designed to help your sales team put DiSC to good use, even long after training.  

Participants receive access to their Everything DiSC Follow Up Activities portal , where they can create new customer interaction maps and review existing profiles at any time. Your team does NOT need to know anything about DiSC to create the reports. They’ll just enter their customer’s name, answer a few questions and a personalized report on how to sell to that customer will be automatically generated for them and saved to their personalized portal. 

The Everything DiSC Sales & follow-up reports improve your sales team’s effectiveness by helping them understand their DiSC style, identify customers' styles, and adapt their sales approach to meet customers’ needs. 

Website Features
  • 24/7 Access to Participant's Everything DiSC Sales Profile (if  made available to them)
  • Create Free, unlimited Customer Interaction Maps in just minutes
  • 24/7 Access to previously generated Customer Interaction Maps
  • Bookmark Capability 

Report Features
  • Everything DiSC Circular Map – Both DiSC styles are plotted on the map to provide a visual representation of their DiSC styles and distance from one another.
  • Priorities Comparison – This section lists your customers’ priorities from your perspective.
  • Strategies for Interaction – Each Customer Interaction Map will include three strategies for successful interaction with your customer. Strategies will vary, depending on customer’s DiSC style, truly providing a unique, personalized report. 

Who's Using the Reports
Anyone in some type of sales role, including salespeople, sales leaders, sales trainers and sales managers. 

Its Cost
FREE with the purchase of Everything DiSC Sales profile.

Generating the Report
This report is available to anyone using the Everything DiSC Sales profile. 

EPIC Users: Click on “Create a New Report/Issue Access Code” and select Everything DiSC as the product family and Everything DiSC Sales Profile as the product. You'll be prompted to "enable Follow-Up Activity option for the Report." Get started.

Sample Reports
“I’ve received some awesome feedback from our sales team about the customer interaction maps. Some of my employees have pointed out to me that the maps help them with even the most difficult customers.”

“I have to say I love the Everything DiSC Sales profile because it tells me my DiSC style and how to sell to customers of every DiSC style. I’ve made creating Customer Interaction Maps a part of my customer research and prep. routine. It only takes a few minutes, so I answer the questions, name the report and can review it before I talk to them.”


Need to catch up?
We're highlighting each of the Everything DiSC group reports & follow-up reports that make Everything DiSC the BEST DiSC Profile System to use for your next training.

Week 1 - About Everything DiSC
Week 2 - Everything DiSC Group Culture Report
Week 3 - Everything DiSC Team View
Week 4 - Everything DiSC Facilitator Report
Week 5 - Everything DiSC Comparison Reports

Wednesday, August 15, 2012

Perception vs. Reality: Building Your Personal Brand


5 Easy Steps to Improve Your Personal Brand with DiSC Profiles


My husband, a training developer & facilitator, and I were talking the other day about our personal brands and their importance on our professional livelihood. Somehow the conversation snowballed (as they tend to!) into a conversation about perception vs. reality and how it relates to a personal brand.

We both agreed that perception IS reality when it comes to your personal brand. Think about it – those who work with you greatly affect your personal brand – for better or for worse. And, if you take time to let that sink in, you’ll see that can be pretty scary. Shouldn’t WE get a say in our personal brand?

Although you may be content with, or even proud of, your behavior or skills at work, some of those around you may not be so thrilled.

A negative impression can be a lasting one and a tough loss to come back from. You may think, “Eh! I don’t care what anyone thinks of me!” But when that person is friends with the VP of Sales – the decision-maker behind your promotion, you’ll soon figure out that negative impressions can be a disaster for your personal brand.

Rabbit or Duck?
Are you a Rabbit or a Duck?

The popular CBS TV show, “How I Met your Mother” has a hilarious episode in which the group discusses an illusionary image of a rabbit OR a duck. They quickly refer to it when categorizing people: is the particular person a rabbit (i.e. undesirable) or a duck (i.e. has potential)? Of course there’s an intense debate on whether the rabbit or the duck is the desirable option, but you catch my drift.

Again, it all comes down to perception. How do others perceive you? Do they see you as a rabbit or a duck?

Using DiSC Profiles to Improve Your Personal Brand

No matter what your personality, level of communication skills or accommodating nature, you can still conflict with others who see the world differently than you. Using DiSC profiles like the Everything DiSC Workplace® can provide you with an accurate, personalized report based on how you work with others and what you can do to improve your relationships and thus, your personal brand.

Follow these next 5 steps to increase your effectiveness with others and protect and improve your personal brand.

Step 1: Learn about yourself.

Although the concept is simple, the process is complex and even troublesome if you do not have the appropriate tools. Self-reflection is something that can make some people very uncomfortable. However, in order to work well with others, you first need to know HOW you work with others. What are your strengths and weaknesses? What situations stress you out and which make you excel?

Behavioral assessments like the Everything DiSC Workplace are designed to make learning about yourself (and others) simple. All you need to do is take 10-15 minutes answering questions about your behavior at work, and you’ll receive a personalized report with constructive narrative and clear plans of action for working more effectively with others. This is a very important step to protecting your personal brand and growing your network. Once you know what makes you tick, you can use that information to your advantage.

Step 2: Understand others.

Once you’re familiar with yourself and your behavioral tendencies, you can then understand how your behaviors are perceived by others. This will then lead you to appreciate their strengths, accommodate their weaknesses and also respect people for who they are. Again, behavioral assessments like the DiSC for Workplace can be extremely helpful, since they provide a step-by-step guide on each of the DiSC styles and how to work with each of them in particular roles. While reviewing the DiSC styles, you’ll more than likely think of a few people that fit perfectly into the descriptions you’ll be reading!

Step 3: Get the most out of your profile.

Be sure that you take the profile farther than just reading your results once and letting your profile collect dust.

First, read the profile in its entirety, making sure you write notes or questions on the side and even circle things that you find particularly interesting or surprising to you. Then, reread the information and answer any activity questions or jot down your thoughts/feelings on what you’re reading. Even take some time to think of people you currently know in your work or personal life that fit some of the DiSC styles you’re reading about. It helps to put people to styles, to help you remember the information you’re learning. Lastly, remind yourself to use DiSC every day – this can be as easy as printing out one of the pages and sticking it up in your cubicle. The important thing is to get more out of it than just reading the profile once and never picking it up again.

Promotion >>> Need help deciphering the results? Purchase at least 1 Everything DiSC Workplace, Sales, Management or Work of Leaders profile and mention this blog post to receive a free 15-minute consultation with one of our DiSC experts. Offer ends September 31, 2012.

Step 4: Get Buy-In from Others.

Getting feedback from others is an important part of any self-improvement process. What are things you’re great at/not so great at? What do people think of me? How do I come off to others? And, of course, how do you think I could improve my personal brand? Ask a trusted colleague or friend to discuss your DiSC profile with you, or simply, ask them questions over lunch. You may think of asking them to complete a SWOT analysis on your behalf and review together at a later time.

Step 5: Be flexible.

The most effective people are those who are flexible to others’ needs.
Once you know yourself, know others and have an action plan for building your personal brand, it’s time to get to work. Take note of others around you before shouting out at your next meeting or deciding to stay more reserved. For example, if you’re a high i, you probably enjoy recapping weekends by the water cooler with some of your co-workers. Fellow high i’s or even S’s may appreciate that you like to converse with them, but a high C (on the opposite side of the DiSC circle graph) may feel overwhelmed by your enthusiasm. Knowing this, you may want to keep the friendly chitter-chatter around this co-worker to a minimum. Although it may seem out of the norm for you, it will go a LONG way with them. This is just one example of learning to be flexible and adapt to those around you.

Remember, perception is reality when it comes to your personal brand. Make sure you have a positive effect on it by understanding yourself, identifying the people around you, respecting their needs and being flexible to others’ behaviors. Your personal brand is yours and yours alone. It can make the difference between taking “hops” back in your career or making quick “waddles” to your goals.

Start today by taking an Everything DiSC for Workplace assessment. It’s online and takes only about 10-15 minutes to complete.

Looking for something specific to your role?

Tuesday, February 21, 2012

Want to Improve your Results? Become a Certified DiSC Trainer.

Register today for an upcoming Everything DiSC Certification event!


Why certification?

It's true - you don't need certification to teach DiSC, and all of our training kits come with great facilitator materials. Yet, our clients say that DiSC certification increased their confidence and credibility with their audience and organization.

Who can get certified?
The certification program is designed for anyone using DiSC today or planning to implement it in their organizations in the future.

When can I go? 

Visit Corexcel for the latest DiSC Certification dates.

What does Everything DiSC Certification provide?

The Everything DiSC Trainer Certification is a two-day training session held in Minneapolis, MN.

You'll receive:
  • 1 Everything DiSC Workplace Faciliator Kit
  • 2 days of DiSC classroom lecture, discussions and group presentations
  • Pre-work, course materials
  • Complete set of Everything DiSC personalized profiles and reports

You'll also receive valuable hands-on experience with all of the Everything DiSC Workplace profiles and reports.

First, you'll learn the research behind the DiSC theory and how to interpret the Everything DiSC circular model. From there, you'll explore each of the Everything DiSC profiles, supplemental reports, group reports and facilitation materials. Participants will leave the training with an in-depth understanding of Everything DiSC and how to fully customize the materials to meet a variety of organizational needs.

Seats are filling up quickly, so please visit our website or contact Corexcel at learn@corexcel.com or 1-888-658-6641 (Mon. - Fri. 9am - 5:30pm Eastern Time) to reserve your seat.

Thursday, May 29, 2008

Using DiSC for Sales


What a novel idea... Using the DiSC Profile with your sales force. Did you know you can take it a step further? You can present DiSC Training to your sales force with off-the-shelf customizable trainer kits. It's never been so easy.


Everything DiSC Sales® Application Library

This dynamic program consists of six 50 minute modules aimed specifically towards sales. The trainer materials work in conjunction with the Everything DiSC Sales Profile and include:

  • Leader’s Guides in Microsoft Word

  • PowerPoint presentation with embedded video

  • Stand-alone, menu-driven video

  • Participant handouts in Microsoft Word

  • Templates and images

  • Sample Everything DiSC Sales Profile

  • Sample Everything DiSC Customer Interaction Map

  • Research documentation Sales Interview Activity Card sets (for 24 participants)

  • Everything DiSC Customer Interaction Guides (for 24 participants)

If you have any experience with DiSC, you'll realize what a valuable product this is.




Tuesday, December 11, 2007

Everything DiSC Sales

We often get calls from clients looking to use the DiSC profile for their sales personnel. I am happy to report that Inscape Publishing recently introduced a second DiSC product related to sales. The latest product is called Everything DiSC Sales and will help organizations use the DiSC model to improve their sales efforts. This is a brand-new facilitator kit with in-depth, customizable DiSC-based sales insight modules. The facilitator kit is used in conjunction with the new Everything DiSC Sales Profile. This profile is research validated, sales specific and provides a 22 page report for participants. Salespeople that use this profile will be better able to understand themselves, their customers and their sales relationship. The Everything DiSC Sales Program consists of 6-50 minute modules. It makes life easier for trainers because it eliminates the need for extensive course development. The work has already been done for you. All six modules are fully scripted plus they contain engaging experiential and processing activities. The kit also includes really nice video segments. Over the last three years or so, the videos being produced have really improved. They were really good before but they’ve still found a way to improve their video production. The video included with Everything DiSC Sales has more than 60 minutes of real-world sales-specific customer interactions. Trainers can use the video:
  • as stand-alone clips
  • integrated with the PowerPoint presentation included
  • integrated into your custom PowerPoint presentation
We're really excited about this new program. For more information on the Everything DiSC Sales Program, please visit the Corexcel website.